You can start saving at any time. The quicker you become a member, the quicker you will start saving towards your goal and benefit from all the promotions and specials offered to Loyalty members.

Come to your nearest store as soon as possible to get a replacement card. Remember to bring you ID Book or Passport with you. OBC will use your ID Book and your existing PIN number to issue you with a new card.
Please note: Even if your card is stolen, no one will be able to access your funds without your PIN number. Please don’t give anyone your PIN number!

Come to your nearest store as soon as possible to get a new PIN.
Remember to bring you ID Book or Passport with you.
OBC will use your ID Book and your existing card to issue you with a new PIN.
Remember: You will not be able to use your card or access your funds without the correct PIN.

No, for security reasons there will only be one card linked per Loyalty Wallet.

Yes. You can use your Rewards card at any participating OBC store to top up to save or buy goods.

No, you cannot withdraw cash from your Rewards card. Your Rewards card can only be used to save and purchase goods from OBC stores.

If you die, your family will need to bring a copy of your ID Book and death certificate to a store. This will be used by administration for assessment. Once the assessment is complete, your family may then be given access to your vouchers.